Please arrive 15 minutes prior to your scheduled appointment time. If you arrive late, we cannot guarantee the full length of your service.
RESERVATION POLICY
For spa appointments that are longer than one hour or for multiple appointments in one day, we do ask that you provide us with a credit card to reserve your appointment time. Your card will not be charged unless you fail to meet our cancellation policy.
CANCELLATION POLICY
Spa appointments have been especially reserved for you. If you need to cancel, please do so with a minimum of 24 hours notice. We ask that you please do so with 48 hours notice for a bridal party. Failure to cancel in that amount of time will result in a 50% charge of service as a second offense. Third offense will be charged for the full service.
SPA ETIQUETTE
Please respect the tranquility of our spa environment by turning off your cell phone during your visit to maintain a serene ambiance. Also, please note that all treatments require the removal of jewelry. We recommend you leave your valuables at home; we are not responsible for lost items.
GRATUITIES
Gratuities are not included in the price of any service, package, or gift certificate (unless stated). For those wishing to show appreciation for a job well done or a service enjoyed, gratuity envelopes are available at the front desk of the spa. We ask that you please bring either cash or a check for the gratuity.
GIFT CERTIFICATES
Our gift certificates are beautifully packaged and ready for giving. They can be purchased at the salon, via telephone, or on our website, www.skindeepdayspa.com. Please note that they are non-refundable and for Salon Credit only.
Thank you for visiting our spa online. We hope to see you soon!
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